Enhanced Privacy Policy for Lucid Healing

Last Updated: 7th December 2024

Welcome to Lucid Healing

Our commitment to your privacy and confidentiality is paramount, especially given the sensitive nature of the information shared during counseling sessions. This Privacy Policy is crafted to ensure transparency and trust in how we handle your personal data.

1. Information Collection and Use

We collect information that you provide voluntarily during registration, service requests, or inquiries. This includes your name, contact details, demographic data, and health-related information essential for personalized counseling. Our use of your information is focused on:

  • Providing tailored counseling services.
  • Account management and customer support.
  • Sending updates or offers related to our services, with your consent.
  • Enhancing our service offerings through analytical insights.

2. Cookie Usage and Third-Party Interactions

Our website uses cookies to improve your experience. You have control over cookie settings and can opt-out at any time. We also work with trusted third-party partners, under strict confidentiality agreements, to support our website functionality and service delivery.

3. Data Sharing and Disclosure

We uphold the strictest confidentiality standards. Information sharing is limited to:

  • Our network of licensed counselors, solely for providing counseling services.
  • Legal requirements, such as compliance with subpoenas or regulatory obligations.

4. Data Security and User Protection

We employ advanced encryption and security protocols to safeguard your data. Additionally, we encourage you to:

  • Use strong passwords.
  • Be aware of phishing scams or unauthorized communication.
  • Contact us immediately if you suspect any security breach.

5. Your Rights and Data Management

You have full control over your personal data. Contact us to access, update, or delete your information. For any concerns, our dedicated data protection officer can be reached at info@lucidhealing.co.uk.

6. Policy Updates

This policy may evolve to reflect changes in our practices or legal requirements. We'll notify you of significant updates and always keep the latest version accessible on our site.

7. Contact Information

For queries about this policy, please reach out to us at info@lucidhealing.co.uk.